Description This document is used to capture server and client communication conversations when a user can be in a conference using Desktop computer Share or Program Share feature. Supported Operating-system/Version Home windows 98/NT/2K/XP/Windows vista Supported Cisco WebEx Product Edition All WBS versions Directions (How to capture records) These actions must be carried out on both the Presenter and Attendee devices going through the concern BEFORE Application/Desktop Writing is started 1. Open up as.squat and herb as.ini document to root C: commute 2.
Begin Application/Desktop Giving and duplicate problem 3. Once issue is certainly duplicated, quit Giving and gather the using logs from C:.assend.sign.asrcv.sign.aspdu.sign.asctrl.log.traceopt.log. Description This logger allows debugging in Ciscó WebEx Connect ánd gathers the necessary logs. Backed Operating-system/Version Windows XP/Vista Supported Cisco WebEx Product Version Cisco WebEx Connect D4 or higher Directions (How to catch logs) 1.
Download the connectlogger2.squat file using the hyperlink above. Get the connectlogger2.exe application from the store. Double-click thé connectlogger2.exe icon to operate the software. Stick to the onscreen instructions meticulously.
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(When operating connectlogger2.exe, please make sure you do not click on 'OK' on the 2ng popup windowpane until issue you are experiencing provides occurred. As soon as completed, deliver the ending connectlogs.rar tó your WebEx Support consultant.).
Explanation This tool works a comprehensive cleansing of Cisco WébEx Connect 5.1/6.0. This should NOT end up being used for removal of 6.1. Supported OS/Version Windows XP/Windows vista Supported Cisco WebEx Item Version Cisco WebEx Connect 5 Directions (How to capture wood logs) 1. Near out all programs 2. Uninstall 'Cisco Webex Connect' via Put/Remove Programs 3. Download and open 'apRmvOldC5.exe' 4.
Wait around a few moments while 'apRmvOldC5.exe' runs (icon will appear in your program tray and will disappear once it's finished). Explanation This power works a complete clean-up of Cisco WébEx Connect 5.1/6.0. This should NOT become utilized for elimination of 6.1. Supported Operating-system/Version Home windows XP/Windows vista Supported Cisco WebEx Item Edition Cisco WebEx Connect 5.1/6.0 Just Instructions (How to capture logs) 1. Close out all programs 2.
Uninstall 'Cisco Webex Connect' via Add/Remove Programs 3. Download and open 'apRmvNew.exe' 4. Wait a few times while 'apRmvNew.exe' runs (icon will appear in your program tray and will vanish as soon as it's completed). Description EA Linux-based transformation tool that allows you to convert your Cisco WébEx network-based recording data files, which are in WebEx Advanced Saving Format File (.arf), and which were made with WBS 26 or higher to án MPEG-4 (.mp4) format.
System Needs. Linux Operating-system: 32-bit Ubuntu 8.10/9.04, Fedora 10/11, Red Head wear RHEL WS 5 and openSUSE 10.3/11.1. Processor: Intel times86 or suitable processor chip (Dual Core 2.0 GHz or increased is recommended). RAM: 1GN or Increased. KDE/GNOME windowing system Backed Cisco WebEx Item Edition WBS 26 or increased Directions (How to install the conversion utility and convert recordings) 1. On Linux, download and save the 'nbr2mp4.tar' document to your house directory website 2. Open a port and navigate to your home directory: compact disc 3.
Remove the nbr2mp4 file to current directory: tár -xvf nbr2mp4.tar./ 4. Create the document executable: chmod +x./nbr2mp4.sh 5. Install the nbr2mp4 electricity in the default (house) diréctory:./nbr2mp4.sh 6. Navigate to the newly developed nbr2mp4 power directory: cd nbr2mp4 7.
Save your network-based saving document or ARF file to the nbr2mp4 directory site 8. To begin conversion, change back again to a airport and run the pursuing order from yóur nbr2mp4 diréctory:./nbr2mp4 SOURCE MP4VERZEICHNIS FPS. Description A find utility utilized for case escalations related to DNS/latency/system issues.